Refund policy

Refund Policy


Effective Date: 06/12/2025

At Remidy, we exist to support moms and protect kids' health—and we stand behind every product we create. If you're not completely satisfied, we’re here to make it right.

1. 30-Day Satisfaction Guarantee

We offer a 30-day refund window from the date your order is delivered. If you don’t feel a difference, or if your child doesn’t respond well to the product, contact us—we’ll take care of you.

2. Eligibility for Refund

To be eligible:

  • Your request must be within 30 days of delivery

  • You must email us at info@remi-dy.com with your order number and reason for the refund

  • Refunds apply to first-time purchases only (one-time or first subscription order)

We do not require returns of opened products—we believe in keeping things simple and stress-free.

3. Exclusions

  • Shipping fees are non-refundable

  • Refunds are limited to one per household to prevent misuse

  • Subscription renewals are not eligible unless canceled prior to processing

4. How to Request a Refund

Email us at info@remi-dy.com with your order number and feedback. Our support team (real humans who care!) will respond within 1–2 business days.